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Customfireplaceandmore Cookeville
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Customfireplaceandmore Cookeville reviews

Information about Customfireplaceandmore Cookeville

4,49
100 reviews
1

The opinions come from external websites

Last update: 09.06.2022

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1635962616
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHLWYzbXpnRRAB!2m1!1s0x0:0xd1ecff257bdd0cef!3m1!1s2@1:CIHM0ogKEICAgICG-f3mzgE%7CCgwI-J2LjAYQ8Im9ywI%7C?hl=en-US
Sherry Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJy6yfQu4iZ4gR7wzdeyX_7NE
1
This place has the worst customer service I have ever encountered. We purchased our gas stove 2 years ago and they have still never installed it. We have called multiple times and spoke with the owner, Bob, only to be told someone would be there within the next 2 days or someone would call to schedule the installation and then no one showed up and we never got a return call. I would never purchase anything from this place if you expect to have any kind of service from them in the future.
1654705162
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcHZqWnpRRRAB!2m1!1s0x0:0xd1ecff257bdd0cef!3m1!1s2@1:CIHM0ogKEICAgICOpvjZzQE%7CCgsIipiDlQYQiJmmZA%7C?hl=en-US
Jennifer Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJy6yfQu4iZ4gR7wzdeyX_7NE
1
Do NOT purchase from this company. While Fran has been very helpful in her wealth of knowledge, their installation and excuses are over tiresome. We purchased a fireplace back in September of 2021. Since September, the company has canceled our appointments to finish installation 9 different times. The excuses ranged from weather, COVID, no one showing up, and distance. Then when we would call they would not return our calls or just say we know. Its June 2022. Still no working fireplace. I gave them one last chance before making this negative review. Received a call from Fran, was suppose to be scheduled again, its been over two weeks and still no schedule. Tried to call and text, no reply. So unless you are in their immediate area, you will NOT get serviced.
1643225856
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtcHRDUjBBRRAB!2m1!1s0x0:0xd1ecff257bdd0cef!3m1!1s2@1:CIHM0ogKEICAgIDmptCR0AE%7CCgsIgMbGjwYQuI32Ow%7C?hl=en-US
Brian Topping
google
https://www.google.com/maps/place/?q=place_id:ChIJy6yfQu4iZ4gR7wzdeyX_7NE
5
Larry did a great job getting our fireplace going. We appreciate the time he spent and our dog loves to be back in front of the fire :-) Job well done!!!
1635356318
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHeHRtdUNnEAE!2m1!1s0x0:0xd1ecff257bdd0cef!3m1!1s2@1:CIHM0ogKEICAgICGxtmuCg%7CCgwInp3miwYQsKrD-QE%7C?hl=en-US
Dee Mcconnaughey
google
https://www.google.com/maps/place/?q=place_id:ChIJy6yfQu4iZ4gR7wzdeyX_7NE
5
Great Job, and I highly recommend our technician Larry. We had a gas conversion from propane and he worked with us to get it just right. Larry is both professional and personable, we enjoyed having him in our home.
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